Text Messaging Privacy Policy

Effective Date: 07/08/2024


We value your privacy and respect your choices. This policy explains how we collect, use, and share your personal information when you opt-in to receive text message notifications from us. By opting-in, you agree to this policy and consent to our text messaging practices.

What information do we collect?

When you opt-in to receive text message notifications, we collect your phone number and your preferences for the types of messages you want to receive. We may also collect information about your device, such as the model, operating system, carrier, and IP address. We use this information to send you relevant and timely messages, to improve our services, and to comply with legal obligations.

How do we use your information?

We use your information to send you text message notifications that you have requested or consented to receive. For example, we may send you messages about your orders, deliveries, payments, promotions, surveys, or other information related to our products and services. We may also use your information to personalize your messages, to measure the effectiveness of our campaigns, and to prevent fraud and abuse.

You agree to receive text messages from us when you opt-in to our text messaging service. By opting in, you accept and agree to our terms and conditions, privacy policy, and the following information:

Message frequency varies per user.

Message and data rates may apply.

Text HELP for help. Text STOP to unsubscribe.

Carriers are not liable for delayed or undelivered messages.

How do we share your information?

We do not sell or rent your information to third parties. We may share your information with our affiliates, service providers, business partners, or other entities that help us provide our text messaging services. For example, we may use third-party platforms or applications to send, receive, and manage our text messages. We may also share your information with law enforcement, regulators, or other parties as required by law or as necessary to protect our rights and interests.

How do you opt-out?

You can opt-out of receiving text message notifications at any time by texting STOP to the number from which you receive our messages. You will receive a confirmation message that your opt-out request has been processed. You can also contact us at info@sofie.com to opt-out or update your preferences. Please note that opting-out of text message notifications does not affect your other communications with us, such as email or phone calls.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, access controls, and other security technologies and practices to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of your information.

How do we update this policy?

We may update this policy from time to time to reflect changes in our text messaging practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by sending you a text message. Your continued use of our text messaging services after the effective date of the updated policy constitutes your acceptance of the changes.

How do you contact us?

If you have any questions or concerns about this policy or our text messaging practices, please contact us at info@sofie.com. You can also write to us at:


Attn: SMS Privacy 

21000 Atlantic Blvd. Suite 730

Dulles, VA 20166